Job Description

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o Coordinate secure records storage, archiving, and timely destruction procedures.

o Supervise offsite records storage vendors and ensure contract compliance.

• Information Governance

o Implement firm-wide IG strategies and protocols that align with legal, regulatory, and client-driven requirements.

o Collaborate with IT, compliance, and legal teams to ensure appropriate classification, handling, and protection of sensitive and confidential information.

o Work with practice groups and administrative departments to improve information workflows and reduce data risk.

• Compliance and Security

o Work closely with the Chief Operating Partner and Chief Technology Officer to implement controls around access, storage, transfer, and destruction of data and records.

o Monitor compliance with information governance policies, client outside counsel guidelines, and industry best practices.

o Support audits and client requests related to records management and information security.

• Technology and Systems

o Manage systems for records management, document management, and IG enforcement (e.g., iManage).

o Work with IT to ensure systems are configured to support compliance, security, and IG requirements, including legal holds, encryption, and data loss prevention.

o Implement automation and reporting tools to track compliance and support defensible disposition.

Qualifications:

• Bachelors degree required; advanced degree or certifications (e.g., CRM, IGP, CIP, CIPP, or similar) preferred.
• 3+ years of experience in records management or information governance, preferably in a law firm or highly regulated professional services environment.
• Strong knowledge of legal and regulatory requirements (e.g., ABA Model Rules, GDPR, HIPAA, NIST).
• Proven track record managing confidential and sensitive data within secure environments.
• Experience working with records management and document management technologies.
• Excellent written and verbal communication skills.
• Strong project management, analytical, and problem-solving skills.

Additional Requirements:

• Must demonstrate sound judgment and discretion in handling confidential information.
• Ability to lead initiatives independently and work collaboratively across departments.
• Familiarity with client requirements related to outside counsel guidelines and vendor security assessments is a plus.

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